Shipping policy
At Gea Studio, we take pride in delivering your jewelry safely and promptly. Please read our shipping policy carefully to understand how we handle orders.
Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and public holidays).
- You will receive a confirmation email once your order has been successfully processed.
Shipping Methods and Delivery Time
- We offer standard shipping and express shipping options at checkout.
- Standard Shipping: 5–10 business days within Pakistan.
- Express Shipping: 2–5 business days within Pakistan.
- International shipping is available and delivery times vary by destination (usually 10–20 business days).
- Tracking information will be provided once your order has shipped.
Shipping Charges
- Shipping costs are calculated based on the selected shipping method and your location.
- Free standard shipping may be offered for orders above a certain value; check our promotions for details.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your shipment on our courier partner’s website for real-time updates.
Shipping Restrictions
- We currently ship to all major cities in Pakistan and select international destinations.
- Certain remote areas may experience delays, and additional charges may apply.
Lost or Damaged Items
- Gea Studio takes great care to ensure your jewelry reaches you safely.
- In the rare case that your order is lost or damaged during shipping, please contact us within 7 days of delivery.
- We will work with the courier to resolve the issue or provide a replacement.
Additional Information
- Please ensure that the shipping address provided is accurate and complete.
- Customs, duties, or taxes for international orders are the responsibility of the buyer.
Thank you for shopping with Gea Studio. We are committed to delivering your jewelry with care and precision.