Privacy policy

At GEA Studio, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.gea-studio.com.

By using our website, you agree to the practices described below.

Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address

Order Information

  • Products purchased
  • Payment method (we do not store card details)
  • Transaction details

Technical Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and customer support
  • Improve our website and user experience
  • Send promotional emails or offers (only if you opt-in)
  • Prevent fraud and ensure secure transactions

Payment Security

We ensure that all payments are processed through secure and trusted payment gateways.

  • We do not store your debit/credit card information.
  • Your payment data is encrypted and handled by third-party providers.

Sharing Your Information

We do not sell or trade your personal information. However, we may share it with:

  • Delivery partners (for order fulfillment)
  • Payment processors (for secure transactions)
  • Service providers that help operate our website

All third parties are required to keep your data secure and confidential.

Cookies

Our website uses cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic

You can choose to disable cookies through your browser settings, though this may affect site functionality.

Data Retention

We retain your information only for as long as necessary to:

  • Complete your transactions
  • Comply with legal obligations
  • Improve our services

Your Rights

You have the right to:

  • Request access to your personal data
  • Ask for corrections or updates
  • Request deletion of your information

To exercise these rights, please contact us using the details below.

Marketing Communication

  • You will only receive promotional emails if you opt in.
  • You can unsubscribe at any time using the link in our emails.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at info@gea-studio.com